TERMS AND CONDITIONS:
Your contract with BTMA TOURS is subject to the terms and conditions as stated below:

FINAL PAYMENT
Final payment must be received no later than 15 days prior to the date of departure. Failure to comply with this requirement results in automatic cancellation of reservation and forfeiture of payments made to date. In the event that reservations are made within 28 days of departure, 60% must be made immediately upon confirmation. AT Moment SendWave Is The Platform For Paying Your Fee As Stated by The Company.

CANCELLATION AND REFUND
Once the reservation is confirmed, the deposit paid is 100% non-refundable.

If the company cancels a tour due to insufficient booking or circumstances beyond its control, the company will refund all money paid and the full refund shall constitute a final settlement for the client. The company shall not be responsible for any expenses that may incur as a result of clients’ booking.

CURRENCY FLUCTUATIONS AND UNEXPECTED COST INCREASES
All prices are based on foreign exchange rates at the time of publication. Prices may change in the event of increased land or air costs that are beyond the company’s control. The company reserves the right to alter the price of any tour at any time. To minimize the inconvenience to the client, the company strives to notify the client of such cost increases at least 50 days prior to departure if not sooner.

UNUSED SERVICES
Regardless of the reason, fares for unused services during the tour, including flight, visa, transportation, hotel accommodation, meals, and entry fees are neither refundable nor transferable.

DATE CHANGE AND TRANSFER OF BOOKING
Change of departure date after confirmation is not permitted. Transfer of booking to another person may be accepted, subject to an administration fee of $100 per person, and the client is responsible for any changes in their arrangements for air transport.

CURRENCY FLUCTUATIONS AND UNEXPECTED COST INCREASES
All prices are based on foreign exchange rates at the time of publication. Prices may change in the event of increased land or air costs that are beyond the company’s control. The company reserves the right to alter the price of any tour at any time. To minimize the inconvenience to the client, the company strives to notify the client of such cost increases at least 50 days prior to departure if not sooner.

UNUSED SERVICES
Regardless of the reason, fares for unused services during the tour, including flight, visa, transportation, hotel accommodation, meals, and entry fees are neither refundable nor transferable.

DATE CHANGE AND TRANSFER OF BOOKING
Change of departure date after confirmation is not permitted. Transfer of booking to another person may be accepted, subject to an administration fee of $100 per person, and the client is responsible for any changes in their arrangements for air transport.

TRAVEL DOCUMENTS
It’s the client’s own responsibility to obtain a passport. The client is responsible for providing the company with correct, complete, and accurate information regarding personal details. Failure to comply with this requirement may lead to unnecessary financial loss or client’s dismissal from the tour.

HEALTH AND FITNESS REQUIREMENTS
For additional fees, the company is able to accommodate participants with physical disabilities who require special attention. Clients may elect not to participate in certain activities during the tour if they believe it may be uncomfortable. Tours may be strenuous and a client who is deemed unfit will be removed from tour at the client’s expense.

Any individual exhibiting Covid-19 symptoms including fever, cough, chills, loss of taste or smell, difficulty breathing, chest pain, or other unexplained symptoms, is strictly prohibited from participating in the tour.

MINIMUM AGE AND CHILD FARE
The minimum age acceptable for our tours is 8 years old when accompanied by a parent or a guardian. Children between eight and eleven may qualify for discounts on airfares and hotel accommodations. Children over 11 will be charged full adult rates.

INSURANCE
The company strongly recommends that all travelers purchase trip cancellation and interruption, hospital and medical, and baggage insurance to protect their travel plans.

RESPONSIBLE BEHAVIOUR
The client agrees to abide by the authority of the tour leader and our local agents. Conduct or behavior causing danger, distress, or annoyance to the group will be tolerated. Any expenses incurred as a result of the client’s removal will be the client’s responsibility.

LAND ONLY CLIENTS
Land-only clients are advised not to pay for their international flights until the tour has been confirmed as guaranteed. Failure to follow this advice may result in irrecoverable financial losses, for which the company is not responsible.

RESPONSIBILITIES OF THE COMPANY
The company acts only as an agent for its suppliers and contractors providing transportation, accommodation, and other related travel services. The company assumes no responsibility or liability for any injury, death, damage, loss, or accident with any services resulting directly or indirectly from acts of God, strikes and government regulations, thefts, failure of any means, discrepancies, or changes over which it has no control. The company applies all reasonable checks and measures in utmost good faith to ensure that details in the itinerary are carried out exactly as specified. However, changes, including, but not limited to, the substitution of hotels of equal or similar quality may be out of necessity.

RIGHTS OF THE COMPANY
The company reserves the right to decline, accept or retain any person as a tour member at any time. The company reserves the right to take photographs during the operation of any tour or part of thereof and to use the resulting photographs for promotional purposes. By booking with the company, the client agrees to allow their image to be used in such photographs; clients who prefer that their image not to be used are asked to identify themselves on The BTMA TOURS reservation forms.